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Nurse Practitioner
Fountain Life
Fountain Life
Job Description
The Nurse Practitioner will report to Medical Director with dotted line to Center Director. They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments. They will be responsible for delivering the 21st century experience members expect from our revolutionary practice. This role requires that each and every member is put at ease and receives the highest standard of personal care by keeping their emotional journey in mind, making them feel safe, empowered, educated and confident about their health.
Join our team of highly trained, innovative healthcare experts!
What’s in it for you?
Fountain Life is a group of innovators led by Dr. Robert Hariri, Tony Robbins and Dr. Peter Diamandis. This unique opportunity allows you the chance to be a part of this disruptive health care environment and change the way medicine is done forever. As an employee you will also receive Fountain Health Insurance, which enables you to utilize many of the proactive health features Fountain Life has to offer.
What will you do?
The Nurse Practitioner will provide advanced clinical nursing care in the examination, assessment, and provision of comprehensive care independently or in collaboration with other health care professionals. They will maintain a clean office and practicing environment and direct and coordinate the activities of medical assistants while consulting with and taking direction from physicians.
Responsibilities Include
- Conducting physical exams
- Developing and building on member care plans
- Performing diagnostic tests
- Performing injections related to musculoskeletal conditions
- Performing medical aesthetic treatments including injectables, laser and medical grade skincare
- Analyzing test results and modifying treatment plans accordingly
- Collaborating with other healthcare professionals
- Maintaining accurate charting and clinical documentation
- Counseling and educating patients regarding health maintenance and disease prevention
- Maintain inventory of supplies and equipment
What do you need to succeed?
To ensure success, the Nurse Practitioner will be detail-oriented with the ability to deliver care in a compassionate manner, thus ensuring the absolute comfort of members at all times. They will collaborate effectively with other members of the medical team on the status of members and the delivery of high-quality care.
Must-Have’s
- Completion of Nurse Practitioner program at the Master's level
- National certification from the American Academy of Nurse Practitioners or the American Nurses
Credentialing Center
- Current state-issued license to practice as a Nurse Practitioner
- Must maintain yearly continued education and stay current on product lines, industry trends & services
Nice-to-Have’s
- 3-5 years experience
- Experience in aesthetics
- Experience in pain management
- ACLS Certified
- Previous experience in a managerial position
Inclusion and Equal Opportunity Employment
Fountain Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We look forward to receiving your application!
Work Remotely
- No
Front Desk Associate
Fountain Life
Fountain Life
Job Description
The Front Desk Associate will report to the Center Director. They will act as the ‘face of Fountain Life’ and be responsible for delivering the 21st century experience our clients expect from our revolutionary practice. This important role involved overdelivering at every member touchpoint, while make the process feel incredibly intuitive, educational, and empowering.
Come join our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall mission to transform healthcare. The Front Desk Associate will be tasked with delivering unique, personalized service, in ways that inspire, reflect trust and credibility to our clients, and ensure membership success and loyalty.
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Able to review insurance verifications with patients to determine copays, coinsurance and deductibles.
- Protects patients’ rights by maintaining confidentiality of personal and financial information.
Medical Assistant
Fountain Life
Fountain Life
Job Description
The Medical Assistant is responsible for providing an excellent customer experience in a team-based environment while assisting in all aspects of medical practice under the direct supervision and responsibility of a physician. This position is responsible for the collection, communication and documentation of accurate patient information/data and maintaining medical records according to regulatory standards and organizational policies and procedures. This position provides patient instructions as directed by the physician. Other responsibilities include coordinating requests for information, prescriptions, tests, and procedures.
Primary Tasks
- Documentation and filing of clinical records in the electronic health record.
- Management of prescription requests under the supervision of a physician.
- Use of diagnostic laboratory portals under the supervision of a physician.
- Communication with imaging centers to coordinate scheduling of patients under the supervision of a physician.
Functional Expertise
- Proficient in medical terminology.
- Knowledge of HIPAA compliance.
- Strong multi-tasking skills. Attention to details even under pressure.
- Time management skills with the ability to meet deadlines.
- Documentation management and ability to use electronic health records.
- Experience using diagnostic portals such as Quest Quanum and LabCorp Beacon.
- Ability to work with strict confidentiality requirements, as well as utilize good judgment in the preparation and distribution of confidential information.
People Skills
- Excellent communication and interpersonal skills for strong customer relationships.
- Ability to motivate and inspire team.
- Ability to communicate clearly and professionally through both verbal and written skills.
Experience And Educational Requirements
- High School Diploma or Equivalent.
- 2 years clinical experience in a physician’s office or ambulatory setting in lieu of degree/diploma.
- CCMA or RMA preferred.
Salary: $50,000 - $54,000 annually
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule
- 8 hour shift
Nurse Practitioner Aesthetician
Fountain Life
Fountain Life
Job Description
The Nurse Practitioner will report to Medical Director with dotted line to Center Director. They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments. They will be responsible for delivering the 21st century experience members expect from our revolutionary practice. This role requires that each and every member is put at ease and receives the highest standard of personal care by keeping their emotional journey in mind, making them feel safe, empowered, educated and confident about their health.
Join our team of highly trained, innovative healthcare experts!
What’s in it for you?
Fountain Life is a group of innovators led by Dr. Robert Hariri, Tony Robbins and Dr. Peter Diamandis. This unique opportunity allows you the chance to be a part of this disruptive health care environment and change the way medicine is done forever. As an employee you will also receive Fountain Health Insurance, which enables you to utilize many of the proactive health features Fountain Life has to offer.
What will you do?
The Nurse Practitioner will provide advanced clinical nursing care in the examination, assessment, and provision of comprehensive care independently or in collaboration with other health care professionals. They will maintain a clean office and practicing environment and direct and coordinate the activities of nurses while consulting with physicians.
Responsibilities Include
- Developing and building on member care plans
- Assisting with diagnostic tests as needed
- Performing medical aesthetic treatments including injectables, laser, micro needling, and fillers
- Analyzing test results through our AI facial scanner and modifying treatment plans accordingly
- Collaborating with other healthcare professionals
- Maintaining accurate charting and clinical documentation
- Counseling and educating patients regarding health maintenance and disease prevention
- Maintain inventory of supplies and equipment
What do you need to succeed?
To ensure success, the Nurse Practitioner will be detail-oriented with the ability to deliver care in a compassionate manner, thus always ensuring the absolute comfort of members. They will collaborate effectively with other members of the medical team on the status of members and the delivery of high-quality care.
Must-Have’s
- Completion of Nurse Practitioner program at the Master's level
- National certification from the American Academy of Nurse Practitioners or the American Nurses
- 1-2 years of experience in aesthetics
Credentialing Center
- Current state-issued license to practice as a Nurse Practitioner
- Must maintain yearly continued education and stay current on product lines, industry trends & services.
Nice-to-Have’s
- Experience in pain management
- ACLS Certified
- Previous experience in a managerial position
Inclusion and Equal Opportunity Employment
Fountain Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We look forward to receiving your application!
Work Remotely
- No
Salary: $100,000.00 - $115,000.00 per year
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Malpractice insurance
- Paid time off
- Vision insurance
Standard Shift
- Day shift
Weekly Schedule
- Monday to Friday
Ability To Commute/relocate
- Naples, FL: Reliably commute or planning to relocate before starting work (Required)
Experience
- Esthetic laser treatment: 1 year (Preferred)
- Micro Needling: 1 year (Preferred)
- Neurotoxins: 1 year (Preferred)
- Dermal fillers: 1 year (Preferred)
License/Certification
- Certified Nurse Practitioner (Required)
- ACLS Certification (Preferred)
Work Location: One location
Nurse Practitioner Aesthetician
Fountain Life
Fountain Life
Job Description
The Nurse Practitioner will report to Medical Director with dotted line to Center Director. They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments. They will be responsible for delivering the 21st century experience members expect from our revolutionary practice. This role requires that each and every member is put at ease and receives the highest standard of personal care by keeping their emotional journey in mind, making them feel safe, empowered, educated and confident about their health.
Join our team of highly trained, innovative healthcare experts!
What will you do?
The Nurse Practitioner will provide advanced clinical nursing care in the examination, assessment, and provision of comprehensive care independently or in collaboration with other health care professionals. They will maintain a clean office and practicing environment and direct and coordinate the activities of nurses while consulting with physicians.
Responsibilities Include
- Developing and building on member care plans
- Assisting with diagnostic tests as needed
- Performing medical aesthetic treatments including injectables, laser, micro needling, and fillers
- Analyzing test results through our AI facial scanner and modifying treatment plans accordingly
- Collaborating with other healthcare professionals
- Maintaining accurate charting and clinical documentation
- Counseling and educating patients regarding health maintenance and disease prevention
- Maintain inventory of supplies and equipment
What do you need to succeed?
To ensure success, the Nurse Practitioner will be detail-oriented with the ability to deliver care in a compassionate manner, thus always ensuring the absolute comfort of members. They will collaborate effectively with other members of the medical team on the status of members and the delivery of high-quality care.
Must-Have’s
- Completion of Nurse Practitioner program at the Master's level
- National certification from the American Academy of Nurse Practitioners or the American Nurses
- 1-2 years of experience in aesthetics
Credentialing Center
- Current state-issued license to practice as a Nurse Practitioner
- Must maintain yearly continued education and stay current on product lines, industry trends & services.
Nice-to-Have’s
- Experience in pain management
- ACLS Certified
- Previous experience in a managerial position
Inclusion and Equal Opportunity Employment
Fountain Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We look forward to receiving your application!
Salary: $100,000.00 - $115,000.00 per year
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Malpractice insurance
- Paid time off
- Vision insurance
Standard Shift
- Day shift
Weekly Schedule
- Monday to Friday
Ability To Commute/relocate
- Naples, FL: Reliably commute or planning to relocate before starting work (Required)
Experience
- Esthetic laser treatment: 1 year (Preferred)
- Micro Needling: 1 year (Preferred)
- Neurotoxins: 1 year (Preferred)
- Dermal fillers: 1 year (Preferred)
License/Certification
- Certified Nurse Practitioner (Required)
- ACLS Certification (Preferred)
Work Location: One location
Licensed Practical Nurse Part-Time
Fountain Life
Fountain Life
Job Description
The LPN will report to the Medical Director with a dotted line to the Center Director. They will be responsible for delivering the 21st century experience members expect from our revolutionary practice. The ideal candidate is organized, collaborative, and proactive in their approach to both clinical and administrative work. This role requires that each and every member is put at ease and receives the highest standard of personal care by keeping their emotional journey in mind, making them feel safe, empowered, educated and confident about their health.
Come our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall mission to help people Live Longer and Live Better. The LPN will demonstrate exceptional clinical judgment and timely decision making to ensure member needs are appropriately addressed. They will consult with members on treatments and services, administer treatments and coordinate plans for member care, all the while collaborating with other members of the healthcare team.
- Assess members: collect and document their current health status and medical history
- Consult with and educate members on treatments available
- Maintain records on treatments provided
- Promptly report any adverse events or patient dissatisfaction to the Center Director
- Retain members through consistent and detailed follow-up protocols
- Protect members and employees by adhering to infection-control policies and protocols
- Read and interpret EKG readings
- Maintain effective and efficient use of medication, equipment and supplies
- Work with providers to prescribe medications
- Administer prescribed medication
- Start and monitor IV infusions
- Transcribe and implement doctors’ orders
- Assist other members of the healthcare team in providing direct patient care
- Share professional knowledge and learning with other team members
- Maintain confidentiality of all information related to participants, medical staff and employees
- Complete post-treatment calls in a timely manner (24-48 hours) Schedules follow up as appropriate
- Other tasks as assigned
What do you need to succeed?
The LPN will have exceptional clinical skills, outstanding bedside manner, and a genuine desire to instil confidence and provide a sense of empowerment to members to help them achieve their wellness goals. They will demonstrate the leadership and enthusiasm that will help motivate staff to provide the highest-quality and most innovative care possible. The chosen candidate will have a deep respect for policies and procedures, and work towards helping Fountain Life achieve their overall vision of transforming ‘SickCare’ to ‘WellCare’.
- I will always strive to surprise and delight our members
- I will over deliver and exceed members’ expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our members’ time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- 2+ years’ experience in an aesthetics setting
- Master’s or BS from an accredited school of nursing
- State Valid LPN license
- IV Experience
- Excellent organizational and record management skills
- Superior interpersonal and communication skills
- ACLS certified
Nice-to-Have’s
- Tech friendly and open to expanding knowledge of client management database/MS Office/Google Workspace, etc.
- Managerial experience
- IV certification a plus
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We look forward to receiving your application!
Nurse Practitioner Part-Time
Fountain Life
Fountain Life
Job Description
The Nurse Practitioner will report to Medical Director with dotted line to Center Director. They will assume responsibility for a wide scope of care, including ordering and evaluating tests as well as performing treatments. They will be responsible for delivering the 21st century experience members expect from our revolutionary practice. This role requires that each and every member is put at ease and receives the highest standard of personal care by keeping their emotional journey in mind, making them feel safe, empowered, educated and confident about their health.
Join our team of highly trained, innovative healthcare experts!
What will you do?
The Nurse Practitioner will provide advanced clinical nursing care in the examination, assessment, and provision of comprehensive care independently or in collaboration with other health care professionals. They will maintain a clean office and practicing environment and direct and coordinate the activities of medical assistants while consulting with and taking direction from physicians.
Responsibilities Include
- Conducting physical exams
- Developing and building on member care plans
- Performing diagnostic tests
- Performing injections related to musculoskeletal conditions
- Performing medical aesthetic treatments including injectables, laser and medical grade skincare
- Analyzing test results and modifying treatment plans accordingly
- Collaborating with other healthcare professionals
- Maintaining accurate charting and clinical documentation
- Counseling and educating patients regarding health maintenance and disease prevention
- Maintain inventory of supplies and equipment
What do you need to succeed?
To ensure success, the Nurse Practitioner will be detail-oriented with the ability to deliver care in a compassionate manner, thus ensuring the absolute comfort of members at all times. They will collaborate effectively with other members of the medical team on the status of members and the delivery of high-quality care.
Must-Have’s
- Completion of Nurse Practitioner program at the Master's level
- National certification from the American Academy of Nurse Practitioners or the American Nurses
Credentialing Center
- Current state-issued license to practice as a Nurse Practitioner
- Must maintain yearly continued education and stay current on product lines, industry trends & services
Nice-to-Have’s
- 3-5 years experience
- Experience in aesthetics
- Experience in pain management
- ACLS Certified
- Previous experience in a managerial position
Inclusion and Equal Opportunity Employment
Fountain Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We look forward to receiving your application!
Health Coach
Fountain Life
Fountain Life
Job Description
We are seeking a qualified health coach to join our team at Fountain Life to work as part of an integrated care team including nurses and member experience coordinators and led by a concierge physician. The health coach will work one on one with Fountain Life Apex members to help them implement their care plans. They will ensure each member feels cared for and will work closely with the other members of the care team to provide ongoing touchpoints with the goal of helping each client reach their personal goals and optimize their health.
Key Responsibilities
- Establish rapport and empower clients seeking to enhance well-being through self-directed, lasting changes, aligned with their values.
- Influence client behavior by educating clients on the importance of lifestyle changes for improving health outcomes.
- Support clients by translating their recommendations into practical and actionable plans that incorporate functional medicine principles.
- Provide client support and accountability with regular touchpoints through video calls, telephone, and electronic messaging or email.
- Excellent follow-up and time management skills, ensuring clients are being guided through their journey at Fountain Life.
- Engage and delight clients by anticipating their needs and going above and beyond to solve problems.
- Manage client progress and communication with appropriate documentation in clients' charts.
- Collaborate with other healthcare professionals and team members to provide integrated, complete care.
- Keep up to date with the latest research and developments in functional medicine and health coaching. Regular check-in's and follow-up on action plans set with health coach.
- Help clients identify barriers to implementing lifestyle recommendations.
- Address any questions or concerns.
- Coordinate supplement and medication refills.
- Ensure clients are tolerating all medications/supplements well
- Reinforce nutrition agreements.
Qualifications
- Training from the Functional Medicine Coaching Academy is preferred.
- Strong interpersonal skills with the ability to establish rapport and empower clients.
- Knowledge of lifestyle changes for improving health outcomes.
- Experience in providing client support and accountability.
- Excellent follow-up and time management skills.
- Strong problem-solving skills.
- Ability to collaborate with other healthcare professionals and team members.
- Knowledge of the latest research and developments in functional medicine and health coaching.
If you are a qualified health coach with a passion for empowering clients to enhance their well-being, we encourage you to apply for this exciting opportunity.
Registered Nurse
Fountain Life
Fountain Life
Job Description
The Registered Nurse will report to the Medical Director with a dotted line to the Center Director. They will be responsible for delivering the 21st century experience members expect from our revolutionary practice. The ideal candidate is organized, collaborative, and proactive in their approach to both clinical and administrative work. This role requires that each and every member is put at ease and receives the highest standard of personal care by keeping their emotional journey in mind, making them feel safe, empowered, educated and confident about their health.
Come our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall mission to help people Live Longer and Live Better. The Registered Nurse will demonstrate exceptional clinical judgment and timely decision making to ensure member needs are appropriately addressed. They will consult with members on treatments and services, administer treatments and coordinate plans for member care, all the while collaborating with other members of the healthcare team.
- Assess members: collect and document their current health status and medical history
- Consult with and educate members on treatments available
- Maintain records on treatments provided
- Promptly report any adverse events or patient dissatisfaction to the Center Director
- Retain members through consistent and detailed follow-up protocols
- Protect members and employees by adhering to infection-control policies and protocols
- Read and interpret EKG readings
- Maintain effective and efficient use of medication, equipment and supplies
- Work with providers to prescribe medications
- Administer prescribed medication
- Start and monitor IV infusions
- Transcribe and implement doctors’ orders
- Assist other members of the healthcare team in providing direct patient care
- Share professional knowledge and learning with other team members
- Maintain confidentiality of all information related to participants, medical staff and employees
- Complete post-treatment calls in a timely manner (24-48 hours) Schedules follow up as appropriate
What do you need to succeed?
The Registered Nurse will have exceptional clinical skills, outstanding bedside manner, and a genuine desire to instil confidence and provide a sense of empowerment to members to help them achieve their wellness goals. They will demonstrate the leadership and enthusiasm that will help motivate staff to provide the highest-quality and most innovative care possible. The chosen candidate will have a deep respect for policies and procedures, and work towards helping Fountain Life achieve their overall vision of transforming ‘SickCare’ to ‘WellCare’.
- I will always strive to surprise and delight our members
- I will over deliver and exceed members’ expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our members’ time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- Master’s or BS from an accredited school of nursing
- State nursing license
- IV Certification
- Excellent organizational and record management skills
- Superior interpersonal and communication skills
- ACLS certified
Nice-to-Have’s
- Tech friendly and open to expanding knowledge of client management database/MS Office/Google Workspace, etc.
- Managerial experience
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We look forward to receiving your application!
Health Coach
Fountain Life
Fountain Life
Job Description
We are seeking a qualified health coach to join our team at Fountain Life to work as part of an integrated care team including nurses and member experience coordinators and led by a concierge physician. The health coach will work one on one with Fountain Life Apex members to help them implement their care plans. They will ensure each member feels cared for and will work closely with the other members of the care team to provide ongoing touchpoints with the goal of helping each client reach their personal goals and optimize their health.
Key Responsibilities
- Establish rapport and empower clients seeking to enhance well-being through self-directed, lasting changes, aligned with their values.
- Influence client behavior by educating clients on the importance of lifestyle changes for improving health outcomes.
- Support clients by translating their recommendations into practical and actionable plans that incorporate functional medicine principles.
- Provide client support and accountability with regular touchpoints through video calls, telephone, and electronic messaging or email.
- Excellent follow-up and time management skills, ensuring clients are being guided through their journey at Fountain Life.
- Engage and delight clients by anticipating their needs and going above and beyond to solve problems.
- Manage client progress and communication with appropriate documentation in clients' charts.
- Collaborate with other healthcare professionals and team members to provide integrated, complete care.
- Keep up to date with the latest research and developments in functional medicine and health coaching. Regular check-in's and follow-up on action plans set with health coach.
- Help clients identify barriers to implementing lifestyle recommendations.
- Address any questions or concerns.
- Coordinate supplement and medication refills.
- Ensure clients are tolerating all medications/supplements well
- Reinforce nutrition agreements.
Qualifications
- Training from the Functional Medicine Coaching Academy is preferred.
- Strong interpersonal skills with the ability to establish rapport and empower clients.
- Knowledge of lifestyle changes for improving health outcomes.
- Experience in providing client support and accountability.
- Excellent follow-up and time management skills.
- Strong problem-solving skills.
- Ability to collaborate with other healthcare professionals and team members.
- Knowledge of the latest research and developments in functional medicine and health coaching.
If you are a qualified health coach with a passion for empowering clients to enhance their well-being, we encourage you to apply for this exciting opportunity.
Health Coach
Fountain Life
Fountain Life
Job Description
We are seeking a qualified health coach to join our team at Fountain Life to work as part of an integrated care team including nurses and member experience coordinators and led by a concierge physician. The health coach will work one on one with Fountain Life Apex members to help them implement their care plans. They will ensure each member feels cared for and will work closely with the other members of the care team to provide ongoing touchpoints with the goal of helping each client reach their personal goals and optimize their health.
Key Responsibilities
- Establish rapport and empower clients seeking to enhance well-being through self-directed, lasting changes, aligned with their values.
- Influence client behavior by educating clients on the importance of lifestyle changes for improving health outcomes.
- Support clients by translating their recommendations into practical and actionable plans that incorporate functional medicine principles.
- Provide client support and accountability with regular touchpoints through video calls, telephone, and electronic messaging or email.
- Excellent follow-up and time management skills, ensuring clients are being guided through their journey at Fountain Life.
- Engage and delight clients by anticipating their needs and going above and beyond to solve problems.
- Manage client progress and communication with appropriate documentation in clients' charts.
- Collaborate with other healthcare professionals and team members to provide integrated, complete care.
- Keep up to date with the latest research and developments in functional medicine and health coaching. Regular check-in's and follow-up on action plans set with health coach.
- Help clients identify barriers to implementing lifestyle recommendations.
- Address any questions or concerns.
- Coordinate supplement and medication refills.
- Ensure clients are tolerating all medications/supplements well
- Reinforce nutrition agreements.
Qualifications
- Training from the Functional Medicine Coaching Academy is preferred.
- Strong interpersonal skills with the ability to establish rapport and empower clients.
- Knowledge of lifestyle changes for improving health outcomes.
- Experience in providing client support and accountability.
- Excellent follow-up and time management skills.
- Strong problem-solving skills.
- Ability to collaborate with other healthcare professionals and team members.
- Knowledge of the latest research and developments in functional medicine and health coaching.
If you are a qualified health coach with a passion for empowering clients to enhance their well-being, we encourage you to apply for this exciting opportunity.
Program Advisor
Fountain Life
Fountain Life
Job Description
The Program Advisor will report to the Center Director and will align with the activities of the Program Advising team. They will be seen as a beacon of trust for Fountain Life members and are responsible for providing world-class service at every member touchpoint while implementing ever-evolving efficacies to maximize the overall Fountain Life experience.
Join our team of highly trained, innovative healthcare experts!
What’s in it for you?
Be on the leading edge of a proactive healthcare approach, involved in the conversation and leading the way to how our world sees and approaches healthcare. You will have access to the latest developments, understand the possibilities and shift the paradigm on how our world views health and true potential.
What will you do?
This position is an integral part of Fountain Life’s overall vision and continued growth. The Program Advisor will be tasked with delivering unique, personalized service in ways that inspire, reflect trust and credibility to members, and ensure membership success and loyalty.
- Member Experience Management
- Guide the member and potential member down the path of a defined Customer Experience Journey and participate in the continuous improvement process.
- Manage the complete member digital experience touchpoints to support the booking process, The concierge in the loop to ensure confidence in our members experience. Ensure service is consistent from member to member by following Fountain Life’s Standard Operating Procedures, while infusing “surprise and delight” moments when possible.
- Drive confidence through digital, voice and video interactions positioning Fountain Life brand and services.
- Interact with members and prospective members to identify and coordinate services aimed at achieving the individual’s goals.
- Tour potential members and support the sales process
- Stay connected with members throughout the year to support strong brand confidence
- Manage front desk activities and front-of-house activities to maximize our member’s experience and educate potential members on Fountain Life
- Be the face of the organization in the front of the house, driving excitement for the mission of Fountain Life and converting walk-ins to members
- Ensure member care is reflective of Fountain Life’s luxury and exclusive positioning.
- Liasson with inside sales Program Advisor team supporting back and forth communications to drive efficiencies
- Create and manage personalized care plans for members, prospective members and inbound digital inquiry, and coordinate between health providers and members.
- Support Program Advisors and Business Development team on tours, conversations and events that are required at the regional location.
- Develop strong relationships with members and prospective members to ensure optimal experience and “lifelong” membership loyalty.
- Drive & support organizational customer journey objectives including, but not limited to:
- Providing the 21st century, exclusive experience members expect from Fountain Life. This includes going beyond standard customer service, anticipating bottlenecks in the customer journey, and implementing improvements for all functional areas of Fountain Life (product development, operations, marketing medical officers, clinics).
- Keeping members’ emotional journey at top-of-mind. Ensuring each customer feels safe, empowered and educated from start to finish. (Members should always leave with new information about their health.)
- Making the entire member journey intuitive, understandable and actionable, positioning Fountain Life as a global network and the solution to customers’ health concerns.
- Business Development
- Develop and grow membership opportunities through inbound lead qualification and outbound prospecting activities.
- Identifying and promoting longevity services and delivering education, to building relationships and onboarding.
- Documenting activity in Customer relationship management software for full visibility with internal and external team members.
What do you need to succeed?
To ensure success, our Program Advisor will be a positive role model who can express clearly on the telephone and in written communication who can inspire people to take control of their own health. The Program Advisor will be able to identify services and match the perfect combination of services with members and member prospects.
- I will always strive to surprise and delight our members
- I will over deliver and exceed members expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our member’s time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- Bachelor’s degree in business, social sciences, social work, nursing or a related field
- Outstanding communication and organizational skills
- Strong project management and collaboration skills; ability to manage deadlines, anticipate potential bottlenecks, and resolve issues independently.
- Live a health and wellness-oriented lifestyle
- Flexible schedule
Nice-to-Have’s
- Experience in customer service; guest, membership management
- Knowledge of Healthcare Management Systems, Microsoft Office, and CRM (i.e., Salesforce)
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
Health Coach
Fountain Life
Fountain Life
Job Description
We are seeking a qualified health coach to join our team at Fountain Life to work as part of an integrated care team including nurses and member experience coordinators and led by a concierge physician. The health coach will work one on one with Fountain Life Apex members to help them implement their care plans. They will ensure each member feels cared for and will work closely with the other members of the care team to provide ongoing touchpoints with the goal of helping each client reach their personal goals and optimize their health.
Key Responsibilities
- Establish rapport and empower clients seeking to enhance well-being through self-directed, lasting changes, aligned with their values.
- Influence client behavior by educating clients on the importance of lifestyle changes for improving health outcomes.
- Support clients by translating their recommendations into practical and actionable plans that incorporate functional medicine principles.
- Provide client support and accountability with regular touchpoints through video calls, telephone, and electronic messaging or email.
- Excellent follow-up and time management skills, ensuring clients are being guided through their journey at Fountain Life.
- Engage and delight clients by anticipating their needs and going above and beyond to solve problems.
- Manage client progress and communication with appropriate documentation in clients' charts.
- Collaborate with other healthcare professionals and team members to provide integrated, complete care.
- Keep up to date with the latest research and developments in functional medicine and health coaching. Regular check-in's and follow-up on action plans set with health coach.
- Help clients identify barriers to implementing lifestyle recommendations.
- Address any questions or concerns.
- Coordinate supplement and medication refills.
- Ensure clients are tolerating all medications/supplements well
- Reinforce nutrition agreements.
Qualifications
- Training from the Functional Medicine Coaching Academy is preferred.
- Strong interpersonal skills with the ability to establish rapport and empower clients.
- Knowledge of lifestyle changes for improving health outcomes.
- Experience in providing client support and accountability.
- Excellent follow-up and time management skills.
- Strong problem-solving skills.
- Ability to collaborate with other healthcare professionals and team members.
- Knowledge of the latest research and developments in functional medicine and health coaching.
If you are a qualified health coach with a passion for empowering clients to enhance their well-being, we encourage you to apply for this exciting opportunity.
Payroll Specialist
Fountain Life
Fountain Life
Job Description
The Payroll Specialist Will Be Tasked With
- Timely and accurately processing semi-monthly payroll for salary and hourly associates
- Reconciling payroll accounts, posting payroll journal entries and accruals
- Coordinating registration with new states added to payroll system for State Unemployment, State Withholding and all applicable local taxes
- Processing wage garnishments
- Verifying adjustments in pay for raises, bonuses and commission
Must-Have’s
- Highschool Diploma or GED
- 3 years’ experience in a similar role (Payroll coordinator, AR/AP rep, Payroll clerk)
- Excellent attention to detail
- Exceptional mathematical and calculation skills
- Verbal and written communication
- Ability to work with a team
- Knowledge of different types of payroll software
- Knowledge of payroll, garnishments and benefits distribution
- Multitasking abilities
- Good research and analysis skills
Nice-to-Have’s
- 5+ years’ experience preferred
- Associate’s degree in related field a plus
- Certification a plus
- Experience with Paycor a HUGE plus
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We look forward to receiving your application!
Director of Partnerships and Strategic Marketing
Fountain Life
Fountain Life
Job Description
Reporting to the Chief Marketing Officer, the Director of Partnerships and Strategic Marketing will be responsible for leading the marketing relationships with strategic partners of Fountain Life and Fountain Health Insurance. This includes managing partnerships with key accounts like "Invited", "Global Wellness Institute", "YPO", "R360", "Lake Nona Impact Forum", and other strategic partners, while also supporting the Live Work Play/Mixed Use Development strategy. The Director of Partnerships and Strategic Marketing will oversee all aspects of partnership deliverables, negotiations, and optimization of opportunities. Additionally, this individual will be responsible for executing events, managing webinars, creating marketing materials, and providing other support as needed.
What’s in it for you?
Fountain Life is group of innovators led by Dr. Robert Hariri, Tony Robbins and Dr. Peter Diamandis. This unique opportunity allows you the chance to be a part of this disruptive health care environment and change the way medicine is done forever. As an employee you will also receive Fountain Health Insurance, which enables you to utilize many of the proactive health features Fountain Life has to offer.
What will you do?
This opportunity will be a key component of driving the Fountain Life and Fountain Health Insurance Sales and Marketing Strategy. You will take ownership of the strategic partnerships, key account support and support of the Live Work Play / Mixed Use Development strategy. You will be relentless on measuring ROI, building efficiencies and helping to build and elevate the Fountain Life and Fountain Health Insurance brands, while building lasting and optimized partnerships.
Responsibilities
- Manage Partnership and Influencers budgets and ensure all department spend is aligned with team forecasts
- Lead the relationships from a marketing perspective of partners like but not limited to Invited, Global Wellness Institute, YPO, R360, Lake Nona Impact Forum, and other strategic partners.
- Manage all partnership deliverables and optimize opportunities for strategic partnerships, this includes but is not limited to planning and executing event management, sponsorship fulfillment, webinar management, content creation and implementation, marketing asset development.
- Negotiate partnership agreements and contracts with key accounts.
- Create marketing materials and other collateral to support strategic partnerships.
- Monitor and analyze data to measure the effectiveness of partnership programs.
- Build and maintain strong relationships with key partners to ensure long-term success.
- Collaborate with internal teams to ensure consistent messaging and branding across all marketing materials.
- Stay current on industry trends, best practices, and emerging technologies related to partnership marketing.
- Support our key accounts and mixed used development/live work play teams with marketing needs to drive success.
- As a small and eager team, other duties may be assigned based on bandwidth.
Role Requirements
- Six plus years of experience in Influencer Marketing
- Bachelor's degree in marketing, business administration, or related field.
- Minimum of 7-10 years of experience in partnership marketing, business development, or related field.
- Proven track record of successfully managing and executing partnership programs.
- Excellent communication, negotiation, and interpersonal skills.
- Strong project management skills, with the ability to handle multiple projects simultaneously.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Knowledge of Live Work Play/Mixed Use Development strategy is a plus.
- Passion for health and wellness industry is preferred.
- Salesforce Experience is a plus
- Experience supporting innovative marketing plans with defined objectives on a global scale
- Strong project management skills with attention to detail
- Comfortable collaborating and working in cross functional settings
- Ability to work on many concurrent activites simultaneously
- Ability to travel domestically and internationally as needed, based on partnership requirements.
Fountain Life Lives By The Following Customer Experience Promises
- I will always strive to surprise and delight our members.
- I will over deliver and exceed members expectations.
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated.
- I will always be respectful of our member’s time and strive for a seamless experience.
- I will strive to make the entire journey intuitive, educational, and understandable.
- I will ensure that all results are simple to understand, data driven, and actionable.
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize.
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21stcentury experience.
- I will ask for feedback and always strive to be better.
- I will create memorable experiences.
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
Front Desk Receptionist/Administrative Assistant
Fountain Life
Fountain Life
Job Description
The Front Desk Receptionist will report to the Center Director. They will be seen as a beacon of trust for Fountain Life members and are responsible for providing world-class service at every member touchpoint, while providing administrative assistance to all employees within the office.
Join our team of highly trained, innovative healthcare experts!
What’s in it for you?
Be on the leading edge of a proactive healthcare approach, involved in the conversation and leading the way to how our world sees and approaches healthcare. You will have access to the latest developments, understand the possibilities and shift the paradigm on how our world views health and true potential.
What will you do?
This position is an integral part of Fountain Life’s overall vision and continued growth. The Front Desk Receptionist will be tasked with delivering unique, personalized service, in ways that inspire, reflect trust and credibility to members, and ensure membership success and loyalty.
- Assist in providing some guidance to the member and potential member down the path of a defined Customer Experience Journey and participate in the continuous improvement process.
- Answer phone calls to assist members with questions and scheduling, as well as directing/forwarding calls to the appropriate party/ies.
- Interact with members and prospective members to identify and coordinate services aimed at achieving the individual’s goals.
- Ensure member care is reflective of Fountain Life’s luxury and exclusive positioning to the best of your ability.
- Manage inbound digital inquiry, and coordination between health providers, program advisors and members.
- Develop strong relationships with members and prospective members to ensure optimal experience and “lifelong” membership loyalty.
- Entering orders as needed and requested
- Other miscellaneous duties as requested
Drive & support organizational customer journey objectives including, but not limited to:
- Providing the 21st century, exclusive experience members expect from Fountain Life. This includes going above and beyond standard customer service, anticipating bottlenecks in the customer journey, and implementing improvements for all functional areas of Fountain Life (product development, operations, marketing medical officers, clinics).
- Keeping member’s emotional journey at top-of-mind. Ensuring each customer feels safe, empowered and educated from start to finish. (Members should always leave with new information about their health.)
- Making the entire member journey intuitive, understandable and actionable, positioning Fountain Life as a global network and the solution to customer’s health concerns.
What do you need to succeed?
To ensure success, the Front Desk Receptionist will be a positive role model who can express clearly on the telephone and in written communication who can inspire people to take control of their own health. The Program Advisor will be able to identify services and match the perfect combination of services with members and member prospects.
- I will always strive to surprise and delight our members
- I will over deliver and exceed members expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our member’s time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- High School Diploma
- Outstanding communication and organizational skills
- Ability to resolve issues independently or call upon other resources as needed to do so
- Live a health-and-wellness-oriented lifestyle
- Flexible schedule
Nice-to-Have’s
- Experience in customer service; guest, membership management, sales experience a plus
- Associate’s degree in business, social sciences, social work, nursing or a related field a plus
- Knowledge of Healthcare Management Systems, Microsoft Office, and CRM (i.e., Salesforce)
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
Member Experience Coordinator
Fountain Life
Fountain Life
Job Description
The Health Care Coordinator at Fountain Life Naples will report to the Center Director. They will act as the ‘face of Fountain Life’ and be responsible for delivering the 21st century experience our clients expect from our revolutionary practice. This important role involves overdelivering at every member touchpoint, while making the process feel incredibly intuitive, educational and empowering. The Health Coordinator must be able to ‘surprise & delight’ every client that walks through our doors, while ensuring each client leaves with an actionable, detailed WellCare plan and Fountain Life at top-of-mind.
Come join our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall mission to transform healthcare. This Health Care Coordinator will be tasked with delivering unique, personalized service, in ways that inspire, reflect trust and credibility to our clients, and ensure membership success and loyalty.
- Perform various customer services duties such as greeting clients, assisting with inquiries in person and over the phone, and processing payments, while continuously overdelivering and displaying a ‘surprise & delight’ attitude
- Optimizes clients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Protects clients rights by maintaining confidentiality of personal and financial information
- Assist senior management with displaying Fountain Life’s overall vision, by ensuring the facility is up to optimal standards of cleanliness
What do you need to succeed?
To ensure success, our Health Care Coordinator must have a passion for health and wellness and be dedicated to helping our clients achieve their goals. Top candidates will have the ability to connect with FPI clients, while inspiring them to reach their highest potential.
Must-Have’s
- A self-starter with the ability to multitask successfully
- Capacity to maintain a calm and enthusiastic demeanor
- Have a passion for health, wellness and self-improvement
- Basic knowledge of Microsoft Office applications
- Must be reliable and aligned with Fountain Life’s common vision
Nice-to-Have’s
- Prior Experience working in a Medical Clinic environment
- First Aid/CPR certification
- Experience in Square Payment Solutions
Inclusion and Equal Opportunity Employment
Fountain Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We look forward to receiving your application!
Member Experience Coordinator
Fountain Life
Fountain Life
Job Description
The Health Care Coordinator at Fountain Life Naples will report to the Center Director. They will act as the ‘face of Fountain Life’ and be responsible for delivering the 21st century experience our clients expect from our revolutionary practice. This important role involves overdelivering at every member touchpoint, while making the process feel incredibly intuitive, educational and empowering. The Health Coordinator must be able to ‘surprise & delight’ every client that walks through our doors, while ensuring each client leaves with an actionable, detailed WellCare plan and Fountain Life at top-of-mind.
Come join our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall mission to transform healthcare. This Health Care Coordinator will be tasked with delivering unique, personalized service, in ways that inspire, reflect trust and credibility to our clients, and ensure membership success and loyalty.
- Perform various customer services duties such as greeting clients, assisting with inquiries in person and over the phone, and processing payments, while continuously overdelivering and displaying a ‘surprise & delight’ attitude
- Optimizes clients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Protects clients rights by maintaining confidentiality of personal and financial information
- Assist senior management with displaying Fountain Life’s overall vision, by ensuring the facility is up to optimal standards of cleanliness
What do you need to succeed?
To ensure success, our Health Care Coordinator must have a passion for health and wellness and be dedicated to helping our clients achieve their goals. Top candidates will have the ability to connect with FPI clients, while inspiring them to reach their highest potential.
Must-Have’s
- A self-starter with the ability to multitask successfully
- Capacity to maintain a calm and enthusiastic demeanor
- Have a passion for health, wellness and self-improvement
- Basic knowledge of Microsoft Office applications
- Must be reliable and aligned with Fountain Life’s common vision
Nice-to-Have’s
- Prior Experience working in a Medical Clinic environment
- First Aid/CPR certification
- Experience in Square Payment Solutions
Inclusion and Equal Opportunity Employment
Fountain Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We look forward to receiving your application!
Program Advisor
Fountain Life
Fountain Life
Job Description
The Program Advisor will report to the Center Director and will align with the activities of the Program Advising team. They will be seen as a beacon of trust for Fountain Life members and are responsible for providing world-class service at every member touchpoint while implementing ever-evolving efficacies to maximize the overall Fountain Life experience.
Join our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall vision and continued growth. The Program Advisor will be tasked with delivering unique, personalized service in ways that inspire, reflect trust and credibility to members, and ensure membership success and loyalty.
- Member Experience Management
- Guide the member and potential member down the path of a defined Customer Experience Journey and participate in the continuous improvement process.
- Manage the complete member digital experience touchpoints to support the booking process, The concierge in the loop to ensure confidence in our members experience. Ensure service is consistent from member to member by following Fountain Life’s Standard Operating Procedures, while infusing “surprise and delight” moments when possible.
- Drive confidence through digital, voice and video interactions positioning Fountain Life brand and services.
- Interact with members and prospective members to identify and coordinate services aimed at achieving the individual’s goals.
- Tour potential members and support the sales process
- Stay connected with members throughout the year to support strong brand confidence
- Manage front desk activities and front-of-house activities to maximize our member’s experience and educate potential members on Fountain Life
- Be the face of the organization in the front of the house, driving excitement for the mission of Fountain Life and converting walk-ins to members
- Ensure member care is reflective of Fountain Life’s luxury and exclusive positioning.
- Liason with inside sales Program Advisor team supporting back and forth communications to drive efficiencies
- Create and manage personalized care plans for members, prospective members and inbound digital inquiry, and coordinate between health providers and members.
- Support Program Advisors and Business Development team on tours, conversations and events that are required at the regional location.
- Develop strong relationships with members and prospective members to ensure optimal experience and “lifelong” membership loyalty.
- Drive & support organizational customer journey objectives including, but not limited to:
- Providing the 21st century, exclusive experience members expect from Fountain Life. This includes going beyond standard customer service, anticipating bottlenecks in the customer journey, and implementing improvements for all functional areas of Fountain Life (product development, operations, marketing medical officers, clinics).
- Keeping members’ emotional journey at top-of-mind. Ensuring each customer feels safe, empowered and educated from start to finish. (Members should always leave with new information about their health.)
- Making the entire member journey intuitive, understandable and actionable, positioning Fountain Life as a global network and the solution to customers’ health concerns.
- Business Development
- Develop and grow membership opportunities through inbound lead qualification and outbound prospecting activities.
- Identifying and promoting longevity services and delivering education, to building relationships and onboarding.
- Documenting activity in Customer relationship management software for full visibility with internal and external team members.
What do you need to succeed?
To ensure success, our Program Advisor will be a positive role model who can express clearly on the telephone and in written communication who can inspire people to take control of their own health. The Program Advisor will be able to identify services and match the perfect combination of services with members and member prospects.
- I will always strive to surprise and delight our members
- I will over deliver and exceed members expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our member’s time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- Bachelor’s degree in business, social sciences, social work, nursing or a related field
- Outstanding communication and organizational skills
- Strong project management and collaboration skills; ability to manage deadlines, anticipate potential bottlenecks, and resolve issues independently.
- Live a health and wellness-oriented lifestyle
- Flexible schedule
Nice-to-Have’s
- Experience in customer service; guest, membership management
- Knowledge of Healthcare Management Systems, Microsoft Office, and CRM (i.e., Salesforce)
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
Longevity Physician
Fountain Life
Fountain Life
Job Description
The Longevity Physician will report to the Medical Director with accountability to the Center Director. The Longevity Physician will diagnose illnesses, design treatment protocols and prescribe medications. The Longevity Physician will make sure all members are receiving a premium, consistent customer experience and that they are leaving feeling confident with their plan and Fountain life at top-of-mind.
Come join our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall mission to transform modern healthcare from ‘SickCare’ to ‘WellCare’. The Longevity Physician will be tasked with providing wellness care, and helping to ensure that all staff are delivering professional, high-quality care and each client is leaving with a simple, actionable, detailed plan focused on health optimization.
As a Longevity Physician You Will
- Obtain members/nonmembers’ history, perform physical examinations, order, and evaluate appropriate laboratory, radiographic and electrocardiographic studies.
- Review laboratory results and other clinical information pertinent to members/nonmembers health, orders, appropriate tests, and other ancillary services as needed, and develops care plans for members/nonmembers.
- Lead a vertically integrated care team to oversee the care of assigned members.
- Initiate subspeciality consultations or evaluations as needed.
- Counsel and instruct member/nonmembers and their families.
- Render, if required, appropriate care in the presence of a life-threatening emergency.
- Complete all medical records and notes as appropriate to the procedure and in a timely fashion.
- Provide summaries, prescriptions, and any referrals on member/nonmembers records.
- Inform members/nonmembers of the necessary post treatment care instructions.
- Function within the standards of practice established by American Medical Association Standards of Clinical Practice.
- Conform to all applicable HIPPA, billing compliance and safety guidelines.
- Perform other related duties and responsibilities as requested by Medical Director.
- Perform regenerative medicine procedures including but not limited to hydrodissection, joint injections, other injections falling within the scope of your practice
- Administrative and educational work as requested by Company.
- Participate in clinical grand rounds and case study reviews.
What do you need to succeed?
- I will always strive to surprise and delight our members
- I will over deliver and exceed members expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our member’s time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- State Medical license
- Training in Functional and/or Anti-aging Medicine
- Interest in health optimization and longevity
- Specialty in Family, Internal Medicine or PM&R preferred
- Five (5) years experience in clinical/hospital setting preferred
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We look forward to receiving your application!
Retail Associate
Fountain Life
Fountain Life
Job Description
The Front Desk Receptionist will report to the Center Director. They will be seen as a beacon of trust for Fountain Life members and are responsible for providing world-class service at every member touchpoint, while providing administrative assistance to all employees within the office.
Join our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall vision and continued growth. The Front Desk Receptionist will be tasked with delivering unique, personalized service, in ways that inspire, reflect trust and credibility to members, and ensure membership success and loyalty.
- Assist in providing some guidance to the member and potential member down the path of a defined Customer Experience Journey and participate in the continuous improvement process.
- Answer phone calls to assist members with questions and scheduling, as well as directing/forwarding calls to the appropriate party/ies.
- Interact with members and prospective members to identify and coordinate services aimed at achieving the individual’s goals.
- Ensure member care is reflective of Fountain Life’s luxury and exclusive positioning to the best of your ability.
- Manage inbound digital inquiry, and coordination between health providers, program advisors and members.
- Develop strong relationships with members and prospective members to ensure optimal experience and “lifelong” membership loyalty.
- Entering orders as needed and requested
- Other miscellaneous duties as requested
Drive & support organizational customer journey objectives including, but not limited to:
- Providing the 21st century, exclusive experience members expect from Fountain Life. This includes going above and beyond standard customer service, anticipating bottlenecks in the customer journey, and implementing improvements for all functional areas of Fountain Life (product development, operations, marketing medical officers, clinics).
- Keeping member’s emotional journey at top-of-mind. Ensuring each customer feels safe, empowered and educated from start to finish. (Members should always leave with new information about their health.)
- Making the entire member journey intuitive, understandable and actionable, positioning Fountain Life as a global network and the solution to customer’s health concerns.
What do you need to succeed?
To ensure success, the Front Desk Receptionist will be a positive role model who can express clearly on the telephone and in written communication who can inspire people to take control of their own health. The Program Advisor will be able to identify services and match the perfect combination of services with members and member prospects.
- I will always strive to surprise and delight our members
- I will over deliver and exceed members expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our member’s time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- High School Diploma
- Outstanding communication and organizational skills
- Ability to resolve issues independently or call upon other resources as needed to do so
- Live a health-and-wellness-oriented lifestyle
- Flexible schedule
Nice-to-Have’s
- Experience in customer service; guest, membership management, sales experience a plus
- Associate’s degree in business, social sciences, social work, nursing or a related field a plus
- Knowledge of Healthcare Management Systems, Microsoft Office, and CRM (i.e., Salesforce)
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
Senior Medical Underwriter
Fountain Life
Fountain Life
Job Description
The Senior Underwriter is responsible for underwriting new and renewal medical stop loss accounts at a profitable level and managing the relationships with internal team and vendors to ensure the alignment with overall company stop loss goals.
Essential Duties And Responsibilities
Evaluates risk on current business and new business prospects, makes decisions to quote or decline to quote, and develops premium rates in accordance with underwriting guidelines and authority limits.
- Develops and communicates new business or renewal rate recommendations and decisions in accordance with level of underwriting authority.
- Evaluate group claims experience, high claimant information, disclosure statements and/or individual medical applications for risk.
- Composes, prepares, and generates correspondence, proposals, and other reports as needed or required.
- Independently provides detailed explanations to internal team regarding conditions and requirements of quotes, rating decisions and other information to support sale of new and renewal business.
- Negotiates rates, terms, and conditions for new and existing business.
- Manages new business and renewal book to balance profitability and growth.
- Processes sold accounts and confirmed renewals following established procedures.
- Develops and maintains relationships with sales representatives to support Company’s production goals and persistency.
- Supports Fountain Health Insurance growth initiatives related to self-funded plans reference-based pricing, captive.
- Reviews plan design and calculates rates for requested or recommended plan changes.
- Provides competitive feedback on rates, products, pricing, and marketing strategies.
- Makes presentations to peers, producers, and leadership, as necessary.
- Relies on departmental tools, experience, and judgment during underwriting process to set pricing, review risk, negotiate, and accomplish goals.
- Assists associate underwriters with training and peer review.
- Respond to email and phone inquiries from Producers and Sales Directors with regard to the quoted rates.
- Support Actuarial team on ad hoc requests and various other projects as requested.
- Create electronic records of all relevant quote data.
- Maintain various databases, reports, projection models, and other tools used to evaluate new business opportunities and existing business performance a periodic basis.
Qualifications
Education and/or Experience:
- Bachelor’s Degree and 5 years of related experience or equivalent combination of education and experience.
- 5+ years of experience underwriting medical stop loss required.
- Preferred experience underwriting self-funded, reference based pricing, captives and large group programs.
OR
- Professional certifications (HIAA, CEBS, FMLI, etc.) beneficial
- Bachelor’s degree in Mathematics, Actuarial Science, or other quantitative analysis discipline required.
- Minimum of five years of group health underwriting or actuarial experience required.
- Self-funded and medical stop-loss underwriting experience preferred.
Knowledge, Skills And Abilities
- Excellent mathematical, analytical, and critical-thinking skills.
- Understanding of reference based pricing, and ability to communicate features
- Proficient in Microsoft Office Suite (Outlook, Word, Excel)
- Excellent written and verbal communication and presentation skills.
- Broad working knowledge of laws and regulations impacting area of responsibility.
- Ability to carry out assignments within parameters of instructions given prescribed routines and standard accepted underwriting practices.
- Ability to prioritize and balance a dynamic workload.
- Proficient written and verbal communication skills required.
- Advanced computer skills (Microsoft Word, Excel, Access, and PowerPoint) required.
- Strong organization skills preferred.
- Ability to manage multiple projects / tasks required.
- Attention to details (task listing and follow-up) required.
- Ability to articulate thoughts in a clear and concise manner preferred.
- Must have knowledge of the specific information required in order to prepare rate quotes.
- Must be efficient and deliver quotes within the standard turnaround time.
- Must provide courteous and professional customer service.
- Ability to do repetitive, highly detailed work for significant periods-of-time without losing quality of work required.
- Problem solving skills required.
Longevity Physician
Fountain Life
Fountain Life
Job Description
The Longevity Physician will report to the Medical Director with accountability to the Center Director. The Longevity Physician will diagnose illnesses, design treatment protocols and prescribe medications. The Longevity Physician will make sure all members are receiving a premium, consistent customer experience and that they are leaving feeling confident with their plan and Fountain life at top-of-mind.
Come join our team of highly trained, innovative healthcare experts!
What will you do?
This position is an integral part of Fountain Life’s overall mission to transform modern healthcare from ‘SickCare’ to ‘WellCare’. The Longevity Physician will be tasked with providing wellness care, and helping to ensure that all staff are delivering professional, high-quality care and each client is leaving with a simple, actionable, detailed plan focused on health optimization.
As a Longevity Physician You Will
- Obtain members/nonmembers’ history, perform physical examinations, order, and evaluate appropriate laboratory, radiographic and electrocardiographic studies.
- Review laboratory results and other clinical information pertinent to members/nonmembers health, orders, appropriate tests, and other ancillary services as needed, and develops care plans for members/nonmembers.
- Lead a vertically integrated care team to oversee the care of assigned members.
- Initiate subspeciality consultations or evaluations as needed.
- Counsel and instruct member/nonmembers and their families.
- Render, if required, appropriate care in the presence of a life-threatening emergency.
- Complete all medical records and notes as appropriate to the procedure and in a timely fashion.
- Provide summaries, prescriptions, and any referrals on member/nonmembers records.
- Inform members/nonmembers of the necessary post treatment care instructions.
- Function within the standards of practice established by American Medical Association Standards of Clinical Practice.
- Conform to all applicable HIPPA, billing compliance and safety guidelines.
- Perform other related duties and responsibilities as requested by Medical Director.
- Perform regenerative medicine procedures including but not limited to hydrodissection, joint injections, other injections falling within the scope of your practice
- Administrative and educational work as requested by Company.
- Participate in clinical grand rounds and case study reviews.
What do you need to succeed?
- I will always strive to surprise and delight our members
- I will over deliver and exceed members expectations
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated
- I will always be respectful of our member’s time and strive for a seamless experience
- I will strive to make the entire journey intuitive, educational, and understandable
- I will ensure that all results are simple to understand, data driven, and actionable
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21st century experience
- I will ask for feedback and always strive to be better
- I will create memorable experiences
Must-Have’s
- State Medical license
- Training in Functional and/or Anti-aging Medicine
- Interest in health optimization and longevity
- Specialty in Family, Internal Medicine or PM&R preferred
- Five (5) years experience in clinical/hospital setting preferred
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We look forward to receiving your application!
Registered Nurse
Fountain Life
Fountain Life
Job Description
Reporting to the Director of Marketing, the Marketing Manager – Influencer and Strategic Partnership Manager will manage our Influencer strategy through strong partnerships and activations with select influencers. This candidate will be responsible for the development and performance of influencer marketing campaigns and ensuring compliance with contracted obligations with each influencer. This individual would be proactive about networking and using internal connections to activate the Influencer program to drive strong ROI and be able to create transparent reporting on the success of each campaign. Influencers include, but are not limited to celebrity’s, social media influencers, business leaders, entrepreneurs, and strategic business partners. It will be this individuals responsibility to maximize all opportunities through driving new ideas, initiatives and activations.
Leading the strategic partnerships from the marketing side, this individual will be driving conversations to optimize key partnerships with Fountain Life and Fountain Health insurance.. This includes, but is not limited to, the Global Wellness Summit, Global Wellness Institute, and Lake Nona Impact Forum. This candidate must have strong networking, relationship building, leadership and have a strong ability to adapt.
What will you do?
This opportunity will be a key component of driving the Fountain Life Sales and Marketing Strategy. You will take ownership of the influencer program and support strategic partnerships, You will be relentless on measuring ROI, building efficiencies and helping to build the Fountain Life and Fountain Health Insurance brands. You will work closely with the Business Development team, internal marketing team, our partners and influencers to support the overall sales and marketing strategy.
Responsibilities
- Manage Partnership and Influencers budgets and ensure all department spend is aligned with team forecasts
- Manage and negotiate influencer contract negotiations and execution
- Develop and maintain a measurable influencer marketing strategy that ladders up to company objectives.
- Identify and build long term partnerships with influencers to drive consideration and conversion
- Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social media manager and other internal marketing team members
- Manage influencer marketing forecast, budget, and optimizations based on business needs
- Use data insights to effectively test and measure strategies
- Pivot self-service analytics reporting up to the director of marketing, and use those insights to drive constant improvements
- Drive creative ideas for influencers amongst the team – engaging with the team to execute creative and innovative ideas of how we work with Influencers
- Develop and manage an Influencer calendar that we can leverage across all our social channels
- This person will take an active role in managing the development of our strategic business initiatives
- Review and create strategies to optimize all current partnerships as well as be constantly discovering new opportunities.
- Supporting strategic partnership events, driving ideas and execution of successful activations based on pre-set measurables.
- Demonstrate time management skills that enable on-time project delivery with the ability to manage multiple projects simultaneously
- Drive partnerships, including, but not limited to Global Wellness Summit, Global Wellness Institute, and Lake Nona Impact Forum.
Role Requirements
- Six plus years of experience in Influencer Marketing
- Ability to work on many concurrent activities simultaneously
- Well-versed in influencer marketing reporting and delivering results to executive leadership
- Strong copywriting and editing skills that mirror the brand voice
- Previous experience building an influencer programs, including outside of social media
- Experience supporting innovative marketing plans with defined objectives on a global scale
- Strong project management skills with attention to detail
- Comfortable collaborating and working in cross functional settings
- Deep understanding of influencer marketing tactics and proven relationships with influencers
- Familiarity with influencer reporting and management platforms
- Knowledgeable of trending in pop culture, fashion, and lifestyle landscape
- BA|BS degree or equivalent work experience
- English, additional language(s) an advantage
- Salesforce experience is a plus
Fountain Life Lives By The Following Customer Experience Promises
- I will always strive to surprise and delight our members.
- I will over deliver and exceed members expectations.
- I will always consider a member’s emotional journey, the goal is for every member to feel safe, empowered, and educated.
- I will always be respectful of our member’s time and strive for a seamless experience.
- I will strive to make the entire journey intuitive, educational, and understandable.
- I will ensure that all results are simple to understand, data driven, and actionable.
- I will continually look for ways to digitize, dematerialize, demonetize, and democratize.
- I will remember that Fountain Life membership is exclusive and global. As such, our members will demand a 21stcentury experience.
- I will ask for feedback and always strive to be better.
- I will create memorable experiences.
Inclusion and Equal Opportunity Employment
Fountain Life provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
The Manager of Strategic Partnerships reports to the SVP, Chief Merchant and supports building, implementing, and overseeing the operations, processes, and procedures for our top brands at BG. This person will take an active role in managing the development of our strategic business initiatives. This role requires a motivated individual with a demonstrated ability to quickly develop solutions that drive key business processes.
Employee Benefits Producer
Fountain Life
Fountain Life
Job Description
The Employee Benefits Producer will be tasked with developing and supporting broker relationships, engaging new employers for health insurance, creating new business development, support broker agencies and general agents, and providing education about Fountain Health Insurance.
Primary Responsibilities
- Building strong employer and broker relationships to generate new clients and increase revenue
- Achieve sales and profitability objectives by effectively managing new and existing accounts
- Sales pipeline / territory development
- Manage overall client relationship; Drive consistent and predictable profitability, client satisfaction and organic growth
- Demonstrate strategic thinking and innovation based on knowledge of the market, carriers and products, including understanding important technical/financial issues
- Lead generation, customer profiling, activity planning & CRM updating
- Ability to work with senior-level management and have a top-level executive presence
- Collaborating with various internal departments to ensure that they fulfill all member requests
- Resolves issues and handles client and broker requests quickly and effectively
- Must be goal oriented
Must-Have’s
- 3+ years of experience in insurance brokerage, carrier, or related business to business sales, including calling on senior executives with a proven record of financial success
- Strong and/or developing understanding of employee benefits
- Strong visibility within the HR and benefits community
- Fluent (advanced) English language skills (oral and written)
- Proficiency in Microsoft Office Suite and articulate and clear communication style, both written and verbal, with the ability to provide consultation to partners and customers, while managing expectations
- Account management skills and the ability to deliver projects on time and within agreed scope
Inclusion and Equal Opportunity Employment
Fountain Health provides equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We look forward to receiving your application!
Pay: $105,000 - $115,000.00 per year + commission
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule
- Day shift
- Monday to Friday
Education
- High school or equivalent (Preferred)
Experience
- Employee Benefits Sales – brokerage, carrier: 3 years (Required)
- Sales: 3 years (Required)
Willingness To Travel
- 50-75%
Work Location: Remote